Routing forms & lead qualification
The feature that justifies the Teams upgrade — qualify a lead, route to the right rep, log it in CRM — is locked at $16/seat and only fully unlocks at Enterprise.
Ce que les utilisateurs disent vraiment
✕Forms and routing forms are only available on Teams and Enterprise plans — the entire qualify-and-route workflow forces SMB teams onto the $16/seat tier minimum.
Source : Calendly Help — Calendly Routing ↗✕Full Salesforce routing lookup and the most advanced CRM-driven routing only land on the Enterprise plan, which starts at $15,000 per year.
Source : Calendly pricing page ↗✕Integration options with CRM tools like Salesforce are limited unless you're on the most expensive plan, and the admin backend feels rigid for complex round-robin rules.
Source : G2 — Calendly admin reviews ↗
Routing rules live as plain TypeScript in your repo — diffable, testable, reviewed in a PR — backed by a tiny React form that posts straight to your Postgres + Inngest queue. Every routing decision is logged with a stack trace, and there's no Enterprise tier between you and the rule you actually need.