Shared inboxes & assignment
Every viewer is a paid seat — a 'collaboration tool' that taxes you for letting your team collaborate.
Ce que les utilisateurs disent vraiment
✕We currently pay $87 for 2 users to simply view and reply to emails in Front — the per-seat model penalises any teammate who occasionally needs to see the inbox.
Source : Hiver — Front software review 2026 ↗✕Once a team crosses 10 users, per-seat pricing jumps from $25 to $65, which is a big increase for SMBs.
Source : eesel AI — comprehensive Front review 2026 ↗✕Front's pricing is the top concern in reviews — high per-user cost is a major hurdle for many small and mid-sized businesses sharing email.
Source : Featurebase — Front pricing 2026 ↗
A Postgres-backed shared inbox with email-in via Gmail API or Microsoft Graph, round-robin assignment, and a Next.js UI everyone in your org can log into. No per-seat tax for read-only viewers, no Lite-seat tier — your accounts team and your interns share the same inbox without doubling the bill.