Payments (Stripe / PayPal)
Collecting payment from a signed document needs the Business tier, and you're still paying Stripe's percentage on top of the seat fee.
Ce que les utilisateurs disent vraiment
✕Payment collection features require Business tier access, and the 2024 Essentials downgrade specifically removed payment integration for customers already using it.
Source : Peony, PandaDoc 2024 plan changes ↗✕Standard Stripe/PayPal rates (2.9% + $0.30) apply on top of the PandaDoc subscription — roughly $290 per $10,000 transaction in processor fees layered onto seat costs.
Source : Alex Berman, PandaDoc pricing guide ↗✕Users describe paid features steadily migrating into add-ons — scheduled send, expiration dates and auto-reminders are all flagged as features that used to ship standard.
Source : Capterra, PandaDoc reviews ↗
Stripe Checkout or PaymentIntents wired straight into the signing flow — you pay Stripe's rate, nothing on top. Webhook handlers in Inngest reconcile payment status onto the envelope row, so 'signed and paid' is a single Postgres query. No Business-tier surcharge for the privilege of taking money.